To Whom It May Concern:
My last visit to McKay’s Mill was over 8 months ago. I left irritated at the manner of care & questioned the $6K treatment plan the dentist provided. I don’t have great dental history, so I knew I needed some work, but it was hard to trust a dentist who was rude and didn’t spend any time explaining his recommendations. I felt he wanted to maximize the charge for every procedure possible – he wouldn’t even help me prioritize the treatment plan! So…I did what any frustrated patient would do….I shredded the estimate when I reached the parking lot!
Unfortunately, I ended up with a Saturday toothache a few weeks ago. No dentists work on Saturdays and none will take your call unless you are an established patient. So…with great trepidation, I called McKay’s Mill. Dr Avrit answered my call (on a Saturday) with genuine care and concern and asked me to come right in. He spent his Saturday morning helping me combat a terrible infection while telling me how he recently came to McKay’s Mill. After 2 days of antibiotics, I saw Dr. Avrit again for a Monday morning appointment. Dr. Avrit and his assistant, Peggy took their time to complete my procedure carefully & cautiously. I have had major dental work done in the past. Dr. Avrit has incredible precision and was extremely concerned for my comfort level. He was thorough in his recommendations & considerate of my financial limitations. Peggy, his assistant, spoke highly of Dr. Avrit and they worked extremely well together. This really helped my overall comfort level.
No one enjoys dental work. Dr. Avrit provided the absolute best care and was extremely attentive to my needs & concerns. He was empathetic regarding my prior experience with McKay’s Mill and is committed to improving its reputation. I am so thankful he has decided to join McKay’s Mill and look forward to his continued care.